Avoid the Waiting Room With Virtual Care eVisits

If you’re sick, or think you’re sick, take advantage of Baptist Health Virtual Care in an effort to minimize unnecessary visits to your provider’s office, which can also decrease the spread of illness and/or infection of many conditions, including COVID-19. You can securely connect with a Baptist Health provider through your smartphone, tablet or computer through an eVisit. The provider will evaluate your symptoms, diagnose you, and provide treatments and/or prescription orders within minutes.

​What is a Virtual Care eVisit?

An eVisit allows a patient to fill out a symptom-specific questionnaire which is submitted to a Baptist Health provider for evaluation and treatment. The provider may also call you to discuss your condition or illness.

eVisit FAQs

  • Who can use eVisits?
    • eVisits are available to established Baptist Health patients who are located in Kentucky or Indiana at the time the eVisit questionnaire is submitted.
  • When can I use eVisits?
    • An eVisit can be submitted 24/7. Questionnaires are reviewed Monday – Friday from 9 a.m. – 4:30 p.m. EST. If submitted during business hours, you can expect a response within four to six hours. If submitted outside business hours, you will receive a response the next business day.
  • What can providers treat during Virtual Care eVisits?
    • Cough, Coronavirus (COVID-19) and flu screening, pink eye, sinus problems, urinary problems
  • How can I pay for my eVisit?
    • The cost of a Virtual Care eVisit is $30 and insurance will not be billed. Your card will be charged as a pre-authorization. Your provider may view your visit and decide a charge is not appropriate in which case your card wouldn’t be charged.
  • Does my PCP respond to the E-visit?
    • No. We have a dedicated team of providers that will respond to these visits, much like going to an urgent care.

How to Get Started with an eVisit

  1. Sign in to MyChart on your computer or MyChart mobile app.
  2. Click “schedule an eVisit” from the Quick Links on the right-hand side of the page.
  3. Agree to terms and conditions
  4. Begin E-check in workflow
  5. Fill out your questionnaire in its entirety.
  6. A provider will follow up with a recommended treatment plan for you.
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Visit Baptist Health Virtual Care for more information or to get started.

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